Replacement arrangement for residents who are absent from Hong Kong
Holders of the old form smart identity card who are outside Hong Kong during their specified call-up periods have to replace identity cards in accordance with the replacement schedule. Smart Identity Card Replacement Centres (SIDCCs) will not accept applications from persons whose respective age groups have not yet been called up. Nonetheless, persons mentioned above need not rush back to Hong Kong for identity card replacement. Even if the specified call-up periods for their age groups have expired when they return to Hong Kong, they can still proceed to any one of the SIDCCs in person within 30 days of their return to Hong Kong to have their identity cards replaced.
Persons who have missed their call-up period due to previous absence from Hong Kong can also bring along two family members or friends aged 65 or above to replace their smart identity cards together during the same visit. Starting from 18 February 2020, applicant may bring along two family members or friends aged 65 or above and two persons with disabilities (who have met the replacement requirements) to replace identity cards. For details, please click here. Before their return to Hong Kong, applicants may make appointment and pre-fill the application form through the internet at www.gov.hk/newicbooking or the Immigration Department Mobile Application to enjoy a faster process of registration at the SIDCCs.
Upon their return to Hong Kong for replacement for new smart identity cards, they can use their existing Hong Kong identity cards (if not yet invalidated) for immigration clearance. If they are unable to collect their new identity cards in person during the collection period, they may authorise another person to collect it on their behalf and to return their existing identity cards for cancellation. For departure from Hong Kong, they can use other valid travel document for immigration clearance.